Return & Refund Policy
Effective Date: [08/2025]
Thank you for shopping at mirvaxonpl.shop.
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please review our return and refund policy below.
1. Eligibility for Returns
We accept returns under the following conditions:
Returns must be requested within 14 days of delivery.
Items must be unused, unworn, undamaged, and returned in their original packaging with tags attached.
For hygiene and safety reasons, certain items such as customized products or final sale items are not eligible for return unless defective.
2. Non-Returnable Items
Final sale or clearance products.
Gift cards, promotional items, or free gifts.
Customized or personalized orders.
3. Return Process
Contact our support team at jinbaifu.trading@gmail.com within 14 days of receiving your order.
Provide your order number, product details, and reason for return.
Our team will provide the return instructions and return address.
Please ship the item(s) back using a trackable shipping method.
👉 Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds
Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable.
5. Exchanges
We do not offer direct exchanges.
If you would like a different style or color, please return the original item and place a new order.
6. Damaged or Incorrect Items
If you received a defective, damaged, or incorrect product, please contact us within 7 days of delivery with photos. We will arrange a replacement or a full refund at no extra cost.
7. Contact Us
For any questions regarding our Return & Refund Policy, please reach out to us:
📧 jinbaifu.trading@gmail.com
🌐 mirvaxonpl.shop
